Shipping policy

Thank you for shopping at Veranda Mercantile! We aim to provide a seamless shopping experience, and we want you to be familiar with our shipping policies.

Shipping Method
U.S. orders are shipped via ground service, with an estimated delivery time of 4–7 business days.

Shipping Costs
We offer complimentary U.S. shipping on orders of $95 or more. All Antiques also include complimentary shipping within the United States. For orders below $95, shipping costs are calculated at checkout based on the selected shipping method and total order weight.

Processing Time
Orders typically ship within 1–3 business days.

Shipping Destinations
All merchandise other than Antiques currently ships within the United States only.

International shipping is available for Antiques by arrangement. Charges are based on total order weight. To request international shipping, please text us at (512) 537-6682 or send us a direct message on Instagram at @veranda_mercantile before placing your order.

Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can monitor your package’s delivery status.

Delivery Issues
If your order has not arrived by the expected delivery date, please email us at help@verandamercantile.com for assistance.

Returns and Exchanges
For information about returns and exchanges, please refer to our Return Policy.

If you have any questions about our shipping policy, please contact us at help@verandamercantile.com.

Thank you again! We appreciate your business and look forward to serving you.