Shipping policy

Thank you for shopping at Veranda! We aim to provide you with a seamless shopping experience, and we want you to be aware of our shipping policies.

1. Shipping Method

Standard Shipping: Estimated delivery time within 4-7 business days.

2. Shipping Costs

We offer free shipping on orders of $95 or more. Shipping is complimentary for all Antique & Vintage pieces.

For orders below $95, shipping costs will be calculated at checkout based on your selected shipping method and total order weight.

3. Processing Time

Orders typically ship within 1–3 business days. Large or fragile vintage pieces may require extra packing time; we’ll note that on the product page.

4. Shipping Destinations

We currently ship to the United States only. Unfortunately, we do not offer international shipping at this time.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor the delivery status of your package.

6. Delivery Issues

If your order has not arrived by the expected delivery date, please contact our customer service team at help@verandamercantile.com for assistance.

7. Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

If you have any questions regarding our shipping policy, feel free to contact us at help@verandamercantile.com

Thank you for shopping with Veranda! We appreciate your business and look forward to serving you.