Promo Code Policy

Use of Promo Codes:

• Promo codes are provided for promotional discounts and are valid for a limited time.
• To apply a promo code, enter the code during the checkout process in the designated field.

Exclusions:

• Certain items may be excluded from promotions, including but not limited to:
  • Catstudio products
    
  • Antique & Vintage items
    
  • Clearance or sale items

Limitations:

• Promo codes cannot be combined with other promotions or discounts unless otherwise stated.
• Each promo code may have specific terms and conditions, including expiration dates and eligible items.

Troubleshooting:

• If your promo code does not work at checkout, it is most likely because one or more items in your cart are excluded from the promotion. Please review the promo code details and item exclusions above.
• Note: If there is more than one item in your cart, the promo code entered will be applied to all eligible items.
• If you have any questions or need assistance, feel free to reach out to us at hello@verandamercantile.com, and our team will be happy to help!

Adjustments:

• Promo codes must be applied at the time of purchase. We are unable to apply discounts retroactively to completed orders.

Returns:

• Items purchased with a promo code are subject to our standard return policy. If returned, the value of the discount will be deducted from the refund.

For further questions about our promo code policy, please contact our customer service team at hello@verandamercantile.com.